Conference 2004 >
Track 1
| Developing the value of human capital
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Andrew Mayo, Professor of Human Capital, Middlesex University |
Underpinning human development with skills can allow radical improvements in the effectiveness of training.
- An asset-based approach to valuing human capital
- Measuring the components of asset value
- A comprehensive approach to capability
- Prioritising investment in capability growth
- Monitoring the effectiveness of human capital growth
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| Using a competency framework
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Vik Kumar, Training Project Manager, Norwich Union |
In implementing a competency framework approach to learning and development, there are pitfalls, value and a few surprises.
- Ensuring manager buy-in through quick wins
- Using external partners effectively
- Strategic reporting on skills
- Using skills gap reporting for Training Needs Analysis
- Overcoming user resistance |
| Determining what the business needs
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David Perring, e-Learning Manager, ntl |
To deliver valuable training, you first have to determine what's needed - by the business, and deliver efficiently against that.
- Identifying and targeting business needs
- The 5 predictable training drivers
- Using assessments effectively
- 'Cost Avoidance' vs. ROI and cost saving
- Winning your seat at the business table |
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| Implementing business-driven training
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Han van der Pool, Learning Officer HR, Leadership and Strategy, Heineken International |
Defining and focusing on core training for business results and how to generating unprecedented value.
- Selecting training focus areas
- Streamlining process to ensure adoption
- Marketing to increase adoption and completion
- Tools and blended learning as part of the solution
- Mistakes to avoid
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| Establishing and presenting the value case
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Sarah Lindsell, Head of e-Learning Solutions, PricewaterhouseCoopers |
What is the best way to present the value of your training, and whom do you have to convince to ensure its continuation and success?
- Establishing yourself as a strategist
- Selecting and targeting your audience
- Choosing your metrics
- Moving to monetary values
- 5 killer arguments on training value |
| Developing a total value proposition
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David Wilson, Managing Director, eLearnity |
The full value of training - as described by its total value - goes beyond a pure ROI study of a training project.
- What exactly is ROI?
- Financial and non-financial measures of training benenfit
- What to measure and when do you do it?
- Determining value in a non-profit environment
- Training as necessary maintenance |
